Denver international airport case sudy

Case study on baggage

Yet they were not brought into the planning discussions. But even when it was pointed out that A the system was too complex and B no bidder could build it on time, the decision was made to go ahead anyway. The airline industry was reluctant to provide detailed facility requirements … while publicly opposing the project. Scope Creep. Hung on for a number of years. For the record, DIA is, of course, open. Watch for red flags, and heed the warnings of experts. It is your responsibility to ensure that you allow time to troubleshoot any technical difficulties by uploading early on the due date. Alas, without informing BAE Systems, who designed it.

Jay Leno, then of the Tonight Show, had a field day with it. Now, this is not to say that a technical person cannot manage a project.

denver international airport case study stakeholders

There are far too many reasons underlying this fiasco to fit in this post. Despite the worrying outlook, the City of Denver decided to proceed without altering their schedule.

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Italics and boldface are mine. If you want to read the full story, there are many case studies on the Internet. If on-time, on-schedule were the criteria, then no. Related Articles:.

Denver international airport case study summary

See below, Project Management Expertise. Don't wait to involve all parties affected by the project While BAE Systems and the airport's larger project management team were the steamrollers on the project, they were ultimately not the parties affected by the outcome. Scope Creep. As the lead consultant of management, I am responsible for assessing the cost and service challenges in relation to the construction and operation of the new airport in Denver, Colorado. Part of the reason was in the newly deregulated environment, they did not want to increase costs. And as noted, ineffective decision-making. The current Stapleton Airport lacked runway separation and the taxiways tended to cause delays during high-traffic period. Italics and boldface are mine. And just as clearly they — or at least United — were inimical to the direction the project was taking. Hostile stakeholder. Listening to project advice keeps us from dedicating ourselves to impossible projects. No actually, if you ignore your stakeholders, they will come back and bite you twice as hard. Many bags are lost daily and baggage handlers tend to manhandle passengers bags. It is the story of a technology project run amok, which became much harder and much more expensive than it ever had to.

Italics and boldface are mine. Airlines renting space in the airport would be most impacted by the outcome of the automated baggage system.

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The Denver International Airport case study