Read it for the smoldering clarity of Ehrenreich's perspective and for a rare view of how "prosperity" looks from the bottom.
His account reaffirmed some of Ehrenreich's experience, including the low pay and tedious nature of the job, but Platt also reported positive experiences with supervisors, safety training incentives, and employee autonomy and treatment.
She walked out forgetting to give George her tips, leaving her with feelings of guilt. But she quit before she expected to, as a slew of difficult customers convinced her to quit her job mid-shift and with no notice.
She chose this location because of its mainly Caucasian demographics. This was thought to keep employees from airing any grievances or even attempting to organize against the management.
Second, she had to take the highest-paying job that was offered to her and do her best to keep it. Upon leaving her housekeeping job, she reveals her true reason for having each job, and is not met with the surprise she had expected.
She found that low-wage jobs can be both physically and psychologically demanding for employees. You were slightly offended that nobody saw through your waitress costume; you assumed that smart people are visually recognizable, and it didn't seem to occur to you that real poor people might also be smart and educated.
They spend most of their lunch breaks and picking up a few items, such as potato chips, at a local convenience store and eating it in the car. Nor does a real poor person, when he or she develops some nasty rash from said intolerable working conditions, have a private doctor who will phone in a prescription for soothing ointment.
She also posits that one low-wage job is often not enough to support one person let alone a family ; with inflating housing prices and stagnant wages, this practice increasingly becomes difficult to maintain.